These Terms of Service ("Terms") govern the provision of compliance consulting and administrative support services by SafeRoad CDL ("Company," "we," "our," or "us") to its clients ("Client," "you," or "your"). By engaging SafeRoad CDL, you agree to these Terms.

1. Scope of Services

SafeRoad CDL provides Federal Motor Carrier Safety Administration (FMCSA) compliance support services, which may include but are not limited to:

Driver Qualification File (DQF) management Drug & Alcohol program administration support (including Clearinghouse assistance)

Hours of Service (HOS) and ELD compliance support Vehicle maintenance and inspection record management DOT registration updates and compliance consulting

Audit preparation, audit support, and corrective action planning

All services are administrative and consultative in nature.

2. No Legal Representation or Outcome Guarantee

SafeRoad CDL is not a law firm and does not provide legal advice or legal representation.

We do not guarantee:

A specific audit outcome

Zero violations

Reduced fines or penalties

FMCSA audit results depend on multiple factors beyond our control, including historical records, driver conduct, enforcement discretion, and carrier disclosures.

3. Audit-Ready Guarantee (Process-Based)

Where expressly included in a service agreement, SafeRoad CDL guarantees that records under our active management will be:

Maintained in accordance with applicable FMCSA regulations

Audit-ready and retrievable within required timeframes

Supported during an FMCSA audit through document preparation and compliance communication

This guarantee applies only to records and periods managed by SafeRoad CDL and does not apply to pre-existing deficiencies or undisclosed information.

4. Client Responsibilities

The Client agrees to:

Provide accurate, complete, and timely information

Promptly disclose audits, investigations, accidents, or enforcement actions

Ensure drivers and staff comply with FMCSA regulations

Maintain required insurance and operating authority

SafeRoad CDL is not responsible for compliance failures caused by incomplete, false, or withheld information.

5. Record Ownership and Access

All original records remain the property of the Client. SafeRoad CDL may maintain copies electronically for compliance purposes. Upon termination,

records will be returned or made available upon request, subject to retention requirements.

6. Fees and Payment

Fees are outlined in the applicable service agreement or proposal. Failure to remit payment may result in suspension of services. SafeRoad CDL is not

responsible for compliance lapses during periods of non-payment or service suspension.

7. Limitation of Liability

To the maximum extent permitted by law:

SafeRoad CDL’s liability is limited to the fees paid by the Client in the three (3) months preceding any claim

We are not liable for indirect, incidental, or consequential damages, including lost revenue or fines

8. Termination

Either party may terminate services in accordance with the service agreement. Termination does not relieve the Client of payment obligations or regulatory responsibilities.

9. Governing Law

These Terms are governed by the laws of the state in which SafeRoad CDL is registered, without regard to conflict-of-law principles.

10. Amendments

SafeRoad CDL may update these Terms periodically. Continued use of services constitutes acceptance of updated Terms.